Terms of Purchase

Collections by Claudia:


We may at our discretion accept or reject an order depending on factors including availability of products and our ability to validate payment for the products or services.

It is your responsibility to check the order details, including product and pricing before you complete your order.

Products are sold to you for your personal use only, and you agree not to on-sell or resell the products or services to any third party without our written consent.


Prices listed are in AUD and may be subject to international transaction fees imposed by international banks. Prices include Australian GST (where applicable). Any shipping charges will be separately shown.

You agree to pay the purchase price specified at the time that you place your order for the purchase of a product, plus any applicable shipping charges based on the delivery options.

Your payment will be processed upon placement of your order. You must not pay, or attempt to pay, for the order through any fraudulent or unlawful means. If your payment is not able to be successfully processed, or your payment is deemed as fraudulent your order may be cancelled.

We are unable to combine multiple orders placed by a singular customer. If multiple orders are placed, your orders will still be processed separately, based on the time of purchase and you will remain liable for all shipping costs.

The delivery costs are transport costs only. This does not cover import or customs duties, levies, taxes or liabilities of any kind that may apply in any destination country. We do not accept, and expressly exclude, any liability for any delays, duties, taxes or levies that may apply in any destination country, or if the products are rejected for any reasons whatsoever at the destination country, and will not accept any return, refund or cancellation due to any such delay, duty, tax, levy or rejection.

Availability and Cancellations:

All purchases made are subject to availability. We do our best to keep most products in stock, and to keep the website up to date with the availability of products. If an item is not available in our stock we will contact the customer via the email provided with alternate styles, colours, or sizes available.

Products are limited edition and once sold out may not be available again.

We are unable to cancel or make any amendments to orders once it has been placed. Please ensure all details provided are full and correct. We are not responsible for any mistakes made at the time of placing the order.

Discount Codes and Promotions

We may from time to time offer promotional discount codes applicable to products sold or shipping charges. Promotional codes must be entered at the time of submitting your order. The discount is not applicable on previously placed orders or orders past the expiry of the promotion.

The conditions of use relating to any discount code will be specified at the time that it is issued. 


Private Coaching:

Private lessons are booked on a “first in” basis. Lessons must be fully paid for in order to confirm the time.

Prices listed are in AUD and may be subject to international transaction fees imposed by international banks if booking overseas.


Private lessons are non-refundable. In the event of a cancellation with the required notice, a credit towards another lesson will be given. The credit can only be used towards another lesson- it is not redeemable for products (ie. Collections by Claudia Merchandise) or Intensives.


Please note, that a 20% non refundable fee is applied when cancelling a lesson. This applies to all cancellations. 
If you wish to reschedule or transfer your lesson to another student, please email simona@claudiadeanworld.com with the students details, please note you will have to arrange the transfer of monies between you and the third party.

Any cancellation must be emailed to info@caudiadeanworld.com at least 1 full business day (24 hours) in advance. Cancellations for lessons booked on a Monday must be made by the Friday before at 3 pm. 

Under NO circumstances will credit be given on any lessons cancelled without the full 24 hour's notice. 

Availability Changes

Claudia Dean World reserves the right to cancel a lesson at our discretion. If we exercise that right of cancellation we will give clients notice via email and make an effort to reschedule their lesson. In the event a lesson is not able to be rescheduled we will credit any fees for the lesson that were paid in advance.

Gift Certificates 

Purchase of a Gift Certificate does not guarantee the availability of a specific date or time.

NOT valid for purchases of Collections by Claudia goods, Merchandise, Classes, or Intensives.

Gift Certificates are non-refundable and can ONLY to be redeemed online.


Class With Claudia:

Audience tickets are subject to the terms and conditions of the venue which will be listed when applicable.

All information submitted must be true and correct at the time of registration. Any statement found to not be true instantly voids the registration and the student will not be able to participate.

Classes may be physically strenuous and participation is voluntary, based on a participant’s own assessment of their fitness, health, ability to participate and understanding of the class requirements, activities and expected outcomes. Participation is based on an understanding and knowledge there is a risk of personal injury or death. By entering the studio or class venue participants agree that Claudia Dean World is in no way responsible for personal injury or death. Participants are responsible for ensuring one’s own physical and mental health before, during and after classes.


Prices listed are in AUD and may be subject to international transaction fees imposed by international banks.

A 50% Deposit is required at time of purchase in order to secure a spot in the Intensive. 

We require the full remaining amount due to be paid one full month prior to the Intensive date. Not paying the complete amount by the due date will result in loss of the spot and will be sold to a student on the waitlist


Please note that the 50% deposit paid for your Class with Claudia Intensive Ticket is non-refundable.  

Tickets purchased in full payment for Class with Claudia Intensive can be transferable if permitted by Simona. Please email simona@claudiadeanworld.com

Order Cancellations

Unfortunately, we are unable to cancel or make any amendments to orders once they have been placed.

Changes to event

Claudia Dean Coaching reserves the right to cancel or change the time or date of the event or change its venue, content and the speakers at any time at our discretion. If we exercise that right of cancellation we will refund any fees which you have paid in advance.

Giveaway Terms and Conditions

Giveaways are in no way sponsored, endorsed or administered by, or associated with Instagram, Youtube, or Facebook.

All winners are selected at random.

In the instance a private lesson or intensive spot is given away, winners are responsible for their accommodation and travel expenses. 


Where a participant is a minor/dependent/child as defined by Australian law, a parent/carer is accepting these Terms and Conditions on their behalf.

These Terms and Conditions may be altered where necessary, and any changes will be notified on our website.

Gift Card Terms of Purchase:


Gift Cards are NOT valid for purchases of Private Lessons, Classes, or Intensives.

Gift Cards are non-refundable and are only redeemable for Collections by Claudia goods and merchandise. Gift Cards are NOT valid for purchases of Private Lessons, Classes, or Intensives.

If you are purchasing a Gift Card for someone else, you will be responsible for forwarding the email containing the gift card to the recipient.

Gift Cards are ONLY to be redeemed online. They are not eligible for use in any store or the studio

Treat Gift Cards like cash- Lost or stolen gift cards may not be replaced.

Gift Cards do not expire. Please consider that our items are limited edition. Purchase of a Gift Card does not guarantee the availability of a specific product.

Gift Cards cannot be reloaded.

Discount codes cannot be used on purchases towards Gift Cards.