Shipping

PLEASE NOTE: DUE TO COVID-19 THERE MAY BE UNEXPECTED DELAYS ON ALL ORDERS BOTH AUSTRALIA WIDE & INTERNATIONAL 

Orders are processed on Mondays, Wednesdays, and Fridays.

Please allow for a longer dispatch time (7-10 days) after a new collection is launched.

COVID-19

Please be aware that due to the COVID-19 pandemic all countries are experiencing undetermined delays through all shipping channels. Please allow an extra 3-5 business days for your order to arrive. 

Australian Orders 

All Australian orders are sent at $10 AUD. Tracking is included and your parcel will arrive between 1-5 business days from the date of dispatch. 

International Orders

STANDARD INTERNATIONAL

Standard International shipping is a flat fee of $25 AUD. Tracking is included and your parcel will arrive between 7-14 business days from the date of pick up (depending on the country).

PRIORITY INTERNATIONAL

Priority International Shipping is a flat fee of $35 AUD. Tracking from door to door is included in this package and you will receive regular updates of location and when ready to deliver DHL Express will make contact to arrange a time best suited to you. 

Priority International Shipping to NZ - Under 3-4 business days from the date of pick up

Priority International Shipping to rest of the world - Under 7 business days from the date of pick up

Please note that some items may experience slight delays depending on availability. 

Import Liabilities and Taxes

PLEASE NOTE Collections By Claudia/Claudia Dean World does not cover import liabilities that may be applied by the government of the destination country. Collections By Claudia/Claudia Dean World will not accept any responsibility for customs delays, duties or taxes that may apply in the destination country. Under no circumstance will Collections By Claudia/Claudia Dean World accept any orders back due to the rejection of customs charges. In accordance with Australian export regulations, we are required to declare the exact value of all items. You can read more about our policy in our sales terms and conditions. 

If you have any further queries, please email contact@collectionsbyclaudia.com.au