FAQs

Q: How can I download your app?

A: Our Claudia Dean World App is available on the App Store for you to download for free right now, GO! 

Google Play Store is coming soon... 


Q: How can I contact your team? 

A: Email us at hello@claudiadeanworld.com for all enquiries & our friendly team are always happy to help!


Q: How much is delivery in Australia? 

A: All domestic standard orders are $10 and express shipping is $20. Free shipping is available when you spend over $180. Please visit our Shipping Policy for more information. 


Q: Do you deliver worldwide?

A: Yes we SHIP WORLDWIDE so dancers can wear our garments all around the world. Check out our Shipping Policy for more information. 

* Please note that Claudia Dean World is not liable for any freight charges, international duties or taxes incurred by delivery refused shipment or unclaimed goods. 


Q: Do your Collections restock?

A: We pride ourselves on our limited edition Collections in order to reduce our environmental footprint. The majority of our collections are one drop only, and therefore help contribute to our sustainability journey. 

In saying this, we release new collections with fresh visions & designs once a month for your dance/activewear wardrobe. 


Q: How do I apply a discount code?

A: If you obtained a discount code as part of our new community member sign up promotion, through our social media channels or via our newsletters you must manually apply the code via the checkout page. They are not automatically added. 

Additionally, we are unable to apply a discount code to any order after it has been placed, nor can we provide a partial refund. 

Discount codes cannot be used in conjunction with any other promotions.

 

Q: Can I make adjustments to my order after it’s been placed? 

A: We unfortunately cannot make adjustments once your order has been placed, as our warehouse team processes your order straight away. 

 

Q: What size am I?

A: Check out our sizing guide for detailed fit information. Still not sure? DM us on Instagram or email our team at hello@claudiadeanworld.com and we can help you with style and sizing recommendations.

All of our styles run true to size. If you are in between sizes, we recommend sizing up.